Came so quick and exactly like the one from Frank green!!
Order 4 boxes in the Black Friday sales and received and email confirming items would be delivered 5-7 business days to then receive an email a few days later to say they didn’t have the stock but decided to except orders anyway. Like another customer I have been emailing as no phone details and haven’t have any contact or replied ending since. They were for Christmas presents and now nobody has any stock anyway the same they can arrive for Christmas.
Starting to feel it is a scam quick to take the money and so not only lost money don’t have the Christmas present items.
We are so sorry you have experienced this - however, you did not purchase from our store? Did you possibly order direct from The Stainless Sipper Company?
If so - please remove this 1 star review - our small family run business in regional Vic will be so greatful...
Quick, no fuss transaction, key ring perfect and good quality, thanks
Purchased over 150 dollars of items. Cannot deliver to I unforeseen issues. I ordered end of November no one had contacted me so I chased them up. Could not find a number just a page on their website . And they cannot even tell me when they will refund my money. In this situation where everyone is struggling with the cost of living How can you not understand. I’ll just take it to the media. I wonder how many other people have been affected.
Hello Janet - we are so sorry you have experienced this - however, you did not purchase from our store? Did you possibly order direct from The Stainless Sipper Company?
If so - please remove this 1 star review - our small family run business in regional Vic will be so greatful...
This is the best store with the best gifts. Thank you for taking my call, giving me advice and sending my parcel quickly. I will be back supporting this Aussie store again.